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Answer and understand enquiries

Answer common questions. Keep the enquiry moving.

Give website visitors answers from the FAQ you supply and collect the details you need to follow up. Larger packages add a handoff to a person, customer records and SMS for contacts who opted in.

From $99

Tell us what you need See scope and pricing

Written scope. Fixed price. Money-back guarantee.

The finished work

What you receive.

Your chosen package or written scope confirms which items are included.

  • A website chat box that answers only from your FAQ
  • A visitor’s name and email or phone number sent to you as an enquiry
  • A clear line explaining that the assistant is AI
  • The installation details for adding the chat box to your site
  • Test questions checked before launch
  • Optional customer-record or Google Sheet updates, human handoff and a weekly summary

A good fit for

Does this sound familiar?

  • Sites that receive the same questions by email every week
  • Businesses that lose enquiries outside office hours
  • Teams that want visitors to reach a person when needed

Scope and pricing

Choose the work you need.

We agree the deliverables, fixed price and delivery date before work starts.

FAQ lead-capture bot

$99

Delivery: 4 days

  • A chat box on one website that answers only from your FAQ
  • Name and email or phone collection, with the enquiry emailed to you
  • A clear AI disclosure line
  • The details needed to add it to your site
  • 20 test questions checked

Bot with human handoff

$450

Delivery: 8 days

  • Everything in the FAQ lead-capture bot
  • Enquiries added to your customer-management system or Google Sheet
  • Handoff to a person by email or Slack
  • A conversation log and weekly summary
  • Rules for unanswered questions and requests the bot should decline
  • 50 test questions checked

Web and SMS bot

$1,400

Delivery: 14 days

  • Website chat plus two-way SMS on your own phone number for opted-in contacts
  • Calendar booking
  • A consent record and STOP and HELP handling
  • Clear limits on what the bot can answer and do
  • 100 questions for checking the bot’s answers
  • 30 days of response improvements

Before work starts

Useful details.

  • SMS is built only for contacts who opted in, with STOP and HELP handled. This is not legal advice.

100% satisfaction
or your money back.

Every project includes one free revision. If you hire us through a freelance marketplace, any refund is handled through that marketplace.

Your scope and fixed price are agreed before work starts.

A few useful answers

Questions before you start.

Will the bot make things up?

It is built to answer only from the FAQ you supply and to hand off when it does not know. We check test questions, including requests it should decline, before launch.

Does it say it is an AI?

Yes. Every bot carries a clear AI disclosure line.

Can it text people who have not opted in?

No. The Web and SMS package is for opted-in contacts. It includes a consent record and STOP and HELP handling.

What would you like us to handle?

Tell us what you need, what you already have and the budget you have in mind. We’ll reply by email with the next step.

Tell us what you need Email hello@theaio.co